How long does delivery take? If your items are in stock and depending on your location, most parcel deliveries will take 1-2 days. For larger items or bulk quantities you will be advised by a memeber of our sales team of the delivery date in a confirmation email.
Some items will come from other locations, some are made to order or the product could be out of stock. In these cases you will be notified by a member of our sales team in a confirmation email when to expect your delivery.
Payment is simple, it can be made by credit card online or contact us for a pro forma invoice. Credit accounts are available on successful application with 30 day payment terms.
International delivery not available
We are a UK distributor so do not supply overseas. See our partners page where you will be able to find your local distributor.
Returns are free
Faulty goods should be advised immediately so we can make arrangements for replacement/repair. Please contact us for a ‘returns’ authorisation 01494 439786 / [email protected] before arranging your return delivery. Unauthorised returns that are found NOT to be faulty may incur an additional carriage charge before we can ship them back.
Please ensure goods are returned by a secure method, Jacarem cannot accept liability for any goods lost during return transit. Jacarem reserves the right to either repair or replace faulty goods